Returns & Exchanges

Julie Vos accepts returns of unworn, pristine merchandise within 30 days of purchase for a full refund or exchange. Please ensure all original packaging and tags are included to qualify for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid UPS shipping label provided at the end of the return request process.

3

Pack Your Jewelry

Securely place your items in the original jewelry pouch and box, ensuring the package is sealed to prevent damage during transit.

4

Ship and Track

Drop off your package at any authorized UPS location and retain your receipt; your refund will be processed within 7-10 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing